Get help
Arlanix Notifications

For arlanix/notification 1.0.0

Get help

Open a ticket at arlanix.com/support in your Arlanix account.

What to send

  • What you expected and what happened, with the message's subject and when it was published.
  • A screenshot of the message's page in the Message Log, which shows each delivery and what the mail server, Telegram, Slack or Discord said.
  • The support bundle: in Stores > Configuration > Arlanix > Support, group Diagnostics, tick what to include and click Download support bundle. It holds the tail of the Arlanix log, where every failed delivery is written, and a few facts about the installation, the configuration with its passwords masked. It is made in the admin, without SSH, and nothing is sent by itself.